Elite Telecom is the UK’s leading business telecoms provider and their telecoms products provide businesses with tangible and quantifiable facts regarding the performance of their business. The products reduce queuing time for callers and increase the efficiency for end users, ultimately reducing the cost per customer acquisition whilst increasing overall customer satisfaction. An IVR is a system used to partially or fully automate your incoming calls. It can fully link into CTI (Computer Telephony Integration) to allow for full cross platform integration, so before your agent answers the phone they are prompted with the callers specific details.
Elite’s innovative telecoms products provide businesses with tangible and quantifiable facts regarding the performance of their business. They service different Phone Systems such as AVAYA and TOSHIBA among others which are located at this website.